UPS i-parcel

About Your Return:
Your product will be returned by i-parcel, LLC based on the merchant's international return policy.

In some cases, you may be eligible for a refund on all or a portion of the duties and taxes that you paid. Contact your local customs office for more information.

Duties & Taxes Refund
You will be responsible for payment of all duties and taxes if your order is undeliverable or if you refuse delivery of an order. If a package is refused or undeliverable, shipping charges, as well as duties and taxes, will be not be refunded. In such cases, refunds will only be issued for the products.

Canada Customers Only
i-parcel, LLC will refund you the original merchandise price and any duties and taxes originally paid on the item in the same currency as your original order.

Please note that you will be responsible for any return shipping charges.

https://www.i-parcel.com/en/terms-and-conditions/